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For eye care professionals

Service

Helping your instruments stay in excellent working condition

Essilor instruments’ aim is to offer the best possible service combined with reasonable and competitive costs.
  • Competitive prices
    We provide reasonable and competitive costs to maintain your instruments.
  • Choice of plans
    We have two plans to for you to choose from to suit your business.
  • Best service
    Providing the best service possible to keep your machines in tip-top condition.

Our Service Plans


To help aid you with keeping your machines in tip-top condition we have two plans avaliable depending on what equipment you have with us. 

Optometry Service Plan

 
  • Comprehensive cover on all Essilor branded optometry equipment
  • Annual health check to ensure your equipment is properly calibrated and certified
  • Covered for all replacement parts

Two packages available:


1) Parts only cover - where the call out, travel and labour rates still apply.

2) Full cover - NO call out charge, NO travel charge and NO labour charge.

Platinum Service for lens edging equipment

 
  • Avaliable for all Essilor edging systems that are under 6 years old
  • Inlcude a prevenative maintenance service
  • Priority technical support for calls reported before 2pm Monday to Friday 
  • No call out charge 
  • 50% discount on travel charge
  • 20% discount on component parts 

Questions? We have a Essilor expert waiting.

Ask a question about service plan or any aftercare support.
Contact us