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For eye care professionals

Service

Helping your instruments stay in excellent working condition

Essilor instruments’ aim is to offer the best possible service combined with reasonable and competitive costs.

Competitive prices

We provide reasonable and competitive costs to maintain your instruments.
Choice of plans

We have two plans to for you to choose from to suit your business.
Best service

Providing the best service possible to keep your machines in tip-top condition.

Our Service Plans

To help aid you with keeping your machines in tip-top condition we have two plans avaliable depending on what equipment you have with us.

Essilor Branded Optometry - Extended Warranty

Extended warranty is available on Essilor branded optometry
equipment and covers product components only, excluding
consumables. It also covers service engineer callout and travel
rates ensuring that any future maintenance costs are kept to
a minimum. Service engineer labour charges will still apply at the
standard rate of £90 / Hr. Extended warranty does not cover
equipment that hasn’t been maintained in accordance with the
manufacturer’s guidelines.

For further information, please take a look at the Extended Waranty
Form here.

Lens Edging Equipment - Platinum Service Plan

Available for all Essilor edging systems that are under 6 years old.

For complete peace of mind, Platinum Service Cover not only ensures
that your machine is given a preventative maintenance service but it
also entitles you to our unrivalled Priority Technical Support for calls
reported before 2pm (Monday – Friday).

All customers have direct phone access to our team of highly trained
service engineers to aid speed of response.

For further information, please take a look at the Platinum Service
Form here.

Questions? We have a Essilor expert waiting.

Ask a question about service plan or any aftercare support.