Our website uses cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our site. Read more about the individual cookies we use and how to recognise them by clicking here.
By clicking "Allow Cookies" you agree to such use. Read more about the individual cookies we use, how to recognise them and how to withdraw your consent by clicking here.
For eye care professionals

Essilor support

Helping you answer your most pressing questions.


We're here to help

Consumer satisfaction guarantees

Discover all lens consumer satisfaction guarantees

Learn more


Throughout the year we run many national campaigns, customer competitions and promotions. Your questions are answered here.

Learn more


Need assistance with the new eStore? We have guides, FAQ's and video tutorials just a click away.

Learn more


Have a question about Essilor lenses? We should have the answer to help.

Learn more

Quality Support

Read our quality guides to help your practice get the most out of Essilor services when ordering lenses.

Learn more

Release Notes

Discover what’s new, what has been fixed and what has been improved.

Learn more