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For eye care professionals

Xperio try it risk free guarantee

Specific terms and conditions


1. The Try It Risk Free guarantee is valid for Xperio orders and is only valid on Crizal Sun UV / Optifog Sun UV lenses
2. The Varilux guarantee applies only to the varifocal element of the Varilux lenses.
3.If a patient is not satisfied with their Xperio Crizal Sun UV / Optifog Sun UV lenses, they have 60 days from Essilor’s despatch date to return them to your practice and claim a replacement tinted pair. You have 100 days from the despatch date to return them with a claim form to Essilor
4. The replacement tinted lenses will be the same coating, material, design, prescription and index as the original pair of Xperio Crizal Sun UV / Optifog Sun UV lenses ordered.
5. The claim form also constitutes the order form for the replacement pair, unless the lenses have been re-ordered through e-Store.
6. No credit will be given for any lenses returned under this guarantee. There are no cash alternatives available.
7. No exchange will take place if the lenses have been scratched

Return forms

Xperio guarantee form

If your patient isn’t 100% happy with their new Xperio Polarised lenses, please complete the following form and send it.

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