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For eye care professionals

Training and support

One to one practice consultation to help drive business growth

All Bespoke practices are partnered with a dedicate Bespoke consultant. Your journey begins with a practice visit to understand the layout and plan for growth. From that point on your consultant will continue to provide advice and guidance.


Two consultants are better than one

Bespoke business consultant


Your Bespoke business consultant will nurture you through the transition period towards becoming a Bespoke practice. Together you will collaborate across the four support pillars of Bespoke: engagement period, Bespoke training, continued support and enhanced courses.
 

Download the Bespoke training & support guide 

Bespoke technical consultant


In addition to your Bespoke business consultant, you get your very own Bespoke technical consultant. Their role is to install your new devices, including Visioffice 2 and deliver hands-on training.

Training success

86% of Bespoke partners strongly agree that tailored training and support has been critical to the overall success of Essilor Bespoke in their practice

Make your customers happier, and your business more profitable. That's the magic of Essilor Bespoke.


Patient journey mapping


Discover the different touch points a patient has with your practice. Your patient journey map will identify a range of business modifications, such as how to drive more patients into your store, where to place digital display units and measuring devices and when to deliver the best visual solution. 


Profit margin discovery


Bespoke delivers business growth. During the first consultation, we introduce you to our unique profit algorithms and retail guide pricing to ensure your strategy is based on positive financial success.


Site survey

 

We deliver a full site survey and present back our advice on where to install Visioffice 2, position your digital advertising display units and how to maximise your dispensing environment.


Enhancing your product mix 


Bespoke is built around providing the best possible patient experience. At the heart of this is the product the patient goes home with. We support and train your staff across our most advanced lenses, including Varilux Xclusive 4D.

Next

Supporting your business growth with dedicated Bespoke consultants
Learn more